About Us
La Porte Regional Health System (LRHS) remains committed to fulfilling our mission to the community and helping our patients and families access the services they need to stay healthy. To that end, I am pleased to present the LRHS Strategic Plan for 2009-2011.
The plan focuses on relationship building, partnerships and joint ventures — all tied to mission-critical projects that enable us to fulfill our mission. We will continue to cut costs, streamline our operations and review the healthcare services we provide while looking for opportunities to grow into new markets and services.
With our partners, Clarian Health, the La Porte Hospital Foundation, the La Porte Hospital Auxiliary, and La Porte Regional Physician Network, we remain committed to providing for a healthy today, and planning for a healthier tomorrow.
We encourage you and your families to see your doctor proactively to prevent long-term illness in the future. Practice wellness through proper diet, exercise and rest. Visit us on the web at www.laportehealth.org to see how you can be healthy. As always, we look forward to serving you today and in the future.
Thor Thordarson
President/CEO
July, 2009
The purpose and soul of the organization
The Mission of La Porte Regional Health System is to make a positive difference in the communities we serve by providing our patients with safe, efficient, quality healthcare through excellence in service, technology and education.
The image of the future we wish to create
To be the regional healthcare system of choice — and have fun doing it.
The principles that drive our decision-making
Compassion — We commit to providing compassionate care and respect to our patients and their families, while recognizing their need for emotional support during treatment and care.
Customer Care/Service — We provide exceptional customer service during every aspect of our customer’s healthcare experience, so that La Porte Regional Health System is the regional healthcare system of choice.
Excellence — We aspire to the highest level of excellence. We pursue all tasks believing they can be accomplished in a superior fashion.
Fiscal Responsibility — We strive to sustain strong economic performance through revenue enhancement and cost reduction to ensure our ability to carry out our mission and services to the communities we serve while providing affordable care.
Integrity — We conduct ourselves with the highest level of corporate and personal integrity. In our business relationships, in the provision of patient care services and interactions with all of our constituencies, we say what we mean, deliver what we promise and stand for what is right.
Quality — We continually evaluate our performance to ensure we always maintain the highest possible quality of care for each and every patient in every aspect of our operations.
Respect — Our greatest asset is our employee. We honor each and every individual and believe everyone has the power to make a difference. We treat one another with dignity and fairness, appreciating the uniqueness of each employee.
Safety — We commit to a culture of patient and employee safety that is person-centered and involves interdisciplinary participation and teamwork.
Teamwork — Teamwork and trust prevail here. We achieve our mission through shared efforts of our staff, physicians, board members and volunteers, and those for whom we care.
The focus of today and tomorrow
Best Patient Experience
We continue to be recognized for exceptional patient care, quality and service excellence.
Goals: Provide the highest quality care, Provide safe patient care, Exceed patients’ expectations
Best People
Our employees share our mission, vision and values. We will encourage and celebrate employees who are talented, engaged, and extraordinarily committed. They are the heart and soul of LRHS, and they are who make it all happen.
Goals: Attract best people, Retain and recognize best people, Develop and empower best people
Strong Financial Health
Our comprehensive long-range plan will anticipate changes in healthcare demand and private and government reimbursement so we may help ensure the long-term success of LRHS, and therefore, the community’s healthy.
Goals: Contain and reduce costs, Practice sound financial planning, Enhance revenue
Physician Relations — Spirit of Partnership
As the practice setting of choice for physicians, LRHS will be distinguished by quality, efficiency and accessibility
Goals: Leverage technology and enhance communication, Refine medical staff development programs, Enhance, encourage and promote medical staff leadership
Strategic Growth
We will identify and select the appropriate areas for new services with the utmost goal of fulfilling our mission to the communities we serve.
Goals: Target growth opportunities for clinical specialty services, Expand presence in targeted geographic areas, Explore strategic partnerships, Be positioned as an efficient, high-caliber provider
Community Health and Wellness
We will foster a healthy community by encouraging public participation in our health services and outreach programs designed to meet the needs of the community at whatever level they need to be met.
Goals: Enhance effective communication through increased education and awareness, Encourage wellness
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227-bed acute care community hospital |
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Strong multi-specialty network of physicians |
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501 (c) 3 corporation to support LRHS |
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We are a Clarian Health Partner — part of the state’s most comprehensive health system and an acknowledged leader in quality, clinical care, education and research |
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53-bed acute care hospital located in Knox, Indiana |
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Membership-based support organization for LRHS |